To our patients and families, with our prime minister’s new announcement realized yesterday we are still open for the time being.

 

We are closely following the Australian Dental Association and the Australia Society of Orthodontists’ guidelines to ensure our patients and staff are staying safe and avoiding the spread of covid-19. Our staff are performing high levels of disinfection, especially high contact areas such as door handles and the reception counter.

 

We would like to inform patients who are feeling ill or have been in contact with someone who has covid-19 to call or email us so we can reschedule their appointment. We also strongly advise for all patients to reduce the amount of family members and friends they may want to bring to their appointment. All patients who are attending their appointments are required to sanitize or wash their hands before being seen.

 

As our new protocol we are also booking all patients further apart from the next patient to allow staff to clean and clear the chairs sufficiently and to prevent gathering in our waiting area. It is greatly appreciated if patients can ensure they come to their appointments on time to help us. Once again if any changes occur, we will continue to keep updating you guys.

 

Stay safe and look after one another!

As we are now at level 1 restrictions we are almost back running as per usual. We are now able to see all appointments and consultations, while still triaging patients and getting them to sanitize their hands upon arrival.

Unfortunately, we are still trying to spread patient appointments to allow us to sanitize after each patient thoroughly and to help practice social distancing within our waiting area. Due to our protocols we may not have as many availabilities and we thank you guys for being understanding and patient with us.

If you are due for an appointment or would like to book yourself in for a consultation please get in touch with us by emailing or calling us.

If you are feeling unwell or are having flu like symptoms please get in touch with us to reschedule your appointment to help keep the staff and our patients safe.

致我們的病人和家人:
昨天澳洲總理宣布的消息中,我們謹通知大家我們仍然開放應診。
我們正嚴格遵守澳大利亞牙科協會和澳大利亞矯正醫師協會的指引,以確保我們的病人及醫護人員的安全, 並避免Covid-19的傳播。
我們巳提高至高水平的消毒,尤其是高接觸區域; 例如門手把和接待台。病人如感到不適或與Covid-19有聯繫的人, 請不要到診. 並致電或發電郵給我們,我們將會重新安排你們的預約時間。
我們還強烈建議所有病人減少陪同的家人和朋友。所有進入診所的病人或家人朋友們, 都必須先消毒雙手或洗手,然後才見陳医生.
病人與病人之間的預約時間,我們會預留足夠時間清潔和消毒椅子,並避免病人在等候區聚集。如果病人能夠按時赴約有助於我們保持診所內的高度消毒程序。如有任何更改,我們將不斷更新。確保大家安全!感謝您們一直以來對我們的支持和信任。